How to use HelpDesk for Remote Support
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01
Download and install HelpDesk on your computer
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02
Create Connection IDs for service requests
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03
Connect to computers over a secure session
System Requirements
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For PC
Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2016 Server, Windows 2012 Server, Windows Server 2008 R2
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For Mac
OS X 10.10 Yosemite or greater
[macOS 11.0 Big Sur compatible]